The Dark Side of Algorithmic Arbitrage: How Uber's AI is Squeezing Drivers Dry A class action lawsuit filed by Uber drivers across Europe alleges that the company's "soulless" AI powered pay setting system breaches data protection laws and pushes down earnings.
At its core, this case is about the erosion of worker rights in the gig economy. The use of opaque algorithms to manage workforces has become increasingly common among companies like Uber.
Drivers claim that the algorithm takes into account individual behavior, using profiling techniques to set pay rates and allocate jobs.